Privacy Policy
Last Updated: June 27,2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use JobXpress's career development platform.
Job Search Platform Notice
JobXpress is a career development platform designed to help job seekers find opportunities, discover business ideas, and create professional resumes.
- Career Focus: Exclusively for job search, career development, and professional networking
- User Control: You control what information you share and with whom
- Data Protection: We use industry-standard security measures to protect your personal information
- Transparency: Clear information about how we collect, use, and protect your data
About This Policy
JobXpress is a comprehensive career development platform that helps job seekers find opportunities, discover business ideas, and create professional resumes. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and mobile application.
JobXpress is developed and operated by AppJUK, a registered developer based in Sri Lanka.
By using JobXpress, you acknowledge that you are using our platform voluntarily for career development purposes, and you have control over what personal information you share with us.
Information We Collect
We collect only the information necessary to provide our job search and career development services. All data collection is with your consent and clearly disclosed below.
👤 Profile Information
- Name, email address, and phone number
- Professional headline and bio
- Profile photo (optional)
- Location and preferred work locations
Purpose: Create and maintain your professional profile for job applications
💼 Career Information
- Work experience and employment history
- Education background and certifications
- Skills and competencies
- Career preferences and job interests
Purpose: Match you with relevant job opportunities and improve recommendations
📱 App Usage Data
- Job search queries and filters used
- Jobs viewed, saved, and applied to
- Resume creation and editing activity
- Time spent on different features
Purpose: Improve our services and provide personalized job recommendations
📄 Resume & Documents
- Resume content and formatting
- Cover letters and application materials
- Uploaded documents and certificates
Purpose: Enable resume building and job application features
🔔 Communication Data
- Messages sent through our platform
- Email preferences and notification settings
- Customer support interactions
Purpose: Facilitate communication and provide customer support
Technical Information
- Device information (type, operating system, browser)
- IP address and general location data
- Usage analytics and performance metrics
- Crash reports and error logs
How We Use Your Information
We use your data exclusively to provide and improve our job search and career development services:
Core Service Features
- Job matching and personalized recommendations
- Resume building and optimization tools
- Business idea discovery and entrepreneurship resources
- Application tracking and status updates
- Career insights and market trends
- Professional networking opportunities
Service Improvement
- Analyzing usage patterns to enhance user experience
- Developing new features and tools
- Improving job matching algorithms
- Optimizing app performance and reliability
- Personalizing content and recommendations
Communication & Support
- Sending job alerts and notifications
- Providing customer support and assistance
- Sharing career tips and market insights
- Processing account-related requests
- Sending service updates and important notices
Information Sharing
What We DO NOT Do:
- Sell your personal data to third parties
- Share your data without your explicit consent
- Provide access to your private information to unauthorized parties
- Use your data for purposes unrelated to job search and career development
Authorized Data Sharing
- With Employers: Only information you choose to share when applying for jobs
- Service Providers: Trusted partners who help us provide our services (with strict confidentiality agreements)
- Legal Requirements: When required by law or to protect our users' safety
- Business Partners: Aggregated, anonymized data for market research and trends
Employer Interactions: When you apply for jobs, we share only the information you've chosen to include in your application (resume, cover letter, etc.). You control what employers can see.
Data Security
We implement comprehensive security measures to protect your personal and professional information:
Technical Security
- End-to-end encryption for data transmission
- Secure cloud storage with enterprise-grade protection
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Automated threat detection and response systems
Organizational Security
- Staff training on data privacy and security best practices
- Strict access controls and need-to-know policies
- Regular compliance assessments and updates
- Incident response and data breach notification procedures
- Third-party security certifications and compliance
Data Retention
Retention Periods
- Profile Information: Retained while your account is active
- Job Applications: Kept for 2 years for reference and analytics
- Resume Data: Stored until you delete or update your resume
- Usage Analytics: Aggregated data retained for 3 years
- Communication Records: Support messages kept for 1 year
Data Deletion Options
- Delete individual resumes and documents anytime
- Remove specific job applications from your history
- Deactivate your account temporarily
- Permanently delete your account and all associated data
- Export your data before deletion
Your Rights
Account Control
- Access and download all your personal data
- Update or correct your profile information
- Control privacy settings and visibility
- Manage notification preferences
- Delete your account and data permanently
Data Rights
- Request a copy of all data we have about you
- Correct inaccurate or outdated information
- Object to certain types of data processing
- Restrict processing of your data
- Data portability to other services
Regional Rights (GDPR, CCPA, etc.)
- Right to be informed about data collection
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to file complaints with supervisory authorities
Exercise Your Rights: Contact us at admin@jobxp.lk to exercise any of these rights. We'll respond within 30 days and help you understand your options.
Legal Compliance
Global Compliance
- GDPR (European Union): Full compliance with European data protection regulations
- CCPA (California): California Consumer Privacy Act compliance
- PIPEDA (Canada): Personal Information Protection and Electronic Documents Act
- Local Laws: Compliance with applicable employment and privacy laws worldwide
Industry Standards
- SOC 2 Type II certification for data security
- ISO 27001 information security management
- Employment law compliance for job platforms
- Regular legal and compliance audits
Cookies and Tracking
We use cookies and similar technologies to improve your experience on our platform. These help us:
- Remember your preferences and settings
- Analyze how our platform is used
- Provide personalized job recommendations
- Improve our services and features
You can control cookies through your browser settings, though some features may not work properly if you disable them.
Children's Privacy
JobXpress is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 18, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of material changes by:
- Email notifications to your registered address
- In-app notifications and announcements
- Website banners and updates
Changes become effective 30 days after notification. Continued use of JobXpress after changes take effect means you accept the updated policy.
Last updated: January 27, 2025